Last Updated: [April 17, 2024]

About Us and Contact Information

Tailbox is a digital platform operated by Tailbox inc, a company incorporated and registered in United States of America, with its principal address at 1 Kendall Square, Cambridge (“Tailbox,” “we,” “us,” or “our”). We specialize in AI-driven travel experiences.

About These Terms

Tailbox connects users with personalized travel experiences and recommendations using AI technology powered by our platform. Our services enable users to discover locations and plan tourist activities, including but not limited to points of interest, historical sites, cultural experiences, restaurant suggestions, and more. Our website and mobile application provide a means to connect with these services.

These terms apply to all bookings and services facilitated through Tailbox. When utilizing our services, you will also be subject to any additional terms and conditions of third-party providers whose offerings are linked to or from our platform.

Before using any part of our services or making a booking, please ensure you understand and agree with these terms, as well as our privacy policy. If you do not accept these terms, please do not use Tailbox services. By using our platform, you assert that you are of legal age to enter into a binding contract in your respective country.

Using Our Platform

Our website and services may evolve over time to better serve user needs and business priorities. We reserve the right to amend our platform and offerings and will endeavor to notify users of any significant changes.

Our website and application are provided free of charge and we do not guarantee uninterrupted or error-free access. The availability of our services may be restricted at any time due to various factors. You assume responsibility for ensuring you can access our services, including securing internet connectivity and appropriate devices.

General Booking Terms

Our platform facilitates the discovery of travel-related experiences and information. All bookings are subject to availability, accuracy, and relevance at the time of the query. Payment terms are outlined during the booking process and may vary depending on the provider and service.

Your Responsibilities

Upon booking, you are responsible for providing accurate and complete information. You are also responsible for any travel or health-related preparations required for your journey, such as passports, visas, vaccinations, and appropriate travel insurance.

Service Guarantee and Membership

We take pride in the quality of our services. For more information on our Service Guarantee, please visit our [Service Guarantee Page URL]. Our users can also join our rewards program for added benefits; more details can be found on our [Membership Page URL].

Our Liability

While we endeavor to ensure information accuracy and service reliability, Tailbox shall not be held liable for any inaccuracies or service interruptions. We also provide our platform strictly for personal, non-commercial use.

Changes Made By Users

Any misuse of the platform or violation of these terms may result in service suspension or other corrective actions by Tailbox.

How We Use Your Personal Information

The collection and use of personal information by Tailbox are governed by our Privacy Policy, which can be found at [Privacy Policy URL].

Complaints and Dispute Resolution

For any disputes, complaints, or inquiries, contact us as per section 1. These terms shall be governed by and construed in accordance with [Applicable Law Jurisdiction], however, this does not affect any mandatory consumer protections under your home jurisdiction.

General Terms

These terms constitute the entire agreement between you and Tailbox. No third party shall have any rights to enforce any term. If any part of these terms is deemed unenforceable, the remainder shall continue to be in effect.

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